There are 3 qualities
that distinguish us from competitors
1. OUR SERVICES ARE AVAILABLE ON EVERY DEVICE
Our services are available on every device including laptops, computers, mobile phones, tablets etc. Below you can find more information about setting up your device to give us remote control access and let us do our job.
2. WE DELIVERY SERVICE ON THE SAME DAY
Our company provides services on the same day as requested. Both for our clients who use our memberships plans and customers who buy one time service, we always do the service as soon as we receive the information about client’s remote connection.
We provide our services in two ways. The one recommended by us is about memberships. This is the best option for customers who want to have help delivered without constantly buying one time services. Choose this option if you need many repairs same month and would like to have your device repaired same day.
If you do not want to use monthly subscriptions, you can purchase our service whenever you want using one time services. It costs more than a membership plan, but we care for our clients and offer a wide range of our services. Choose that option if you don’t need many repairs same month.
3. WE OFFER BEST CUSTOMER EXPERIENCE
We will do everything to ensure that our services are performed as well as possible, but that is not all. In addition, you will also receive professional and friendly service.
Customer experience involves all the ways our business interacts with a customer. It captures how the customer uses your product or service, their interactions with self-service support options, the feeling of visiting our website or chatting with us, customer service interactions with the team, and more.
Customer experience is focused on the entire journey from pre-purchase to post-purchase. In contrast, customer service is solely limited to service interactions like asking for product information or reporting and solving issues.